Turn Around Time

Due to the holidays, creation time is currently around 8 weeks. 

We cannot guarantee Xmas shipping for custom orders placed at this time. Thank you.

Due to the fact that all of our products are hand-crafted, to order, please allow 6-8 weeks for us to create your gear. While we make it our goal to get you your gear as fast as possible, there are quite a few steps in creating each piece of gear we craft, all done by hand, the “old fashioned” way. We pour a lot of love into everything we make and we’d rather go slower and make sure your gear is made just right, rather then move quickly and send you an inferior product.

Non-website custom orders have a separate creation time that may be as long as 8-12 weeks, depending on level of difficulty, time spent communicating, etc.

We ship USPS Priority Mail for collars & leashes, which on average, takes 2-4 days for delivery. Please make sure you are factoring in shipping time on top of the 6-8 week creation time when you order.

Note, we may change turn around time at any moment depending on material availability, number of orders currently in our queue, etc. We will try to keep this page updated with an approximation of current wait, however, if you’re unsure please feel free to contact us for a more accurate idea.

Temporarily closed to new orders in order to catch up on existing ones. Thank you. Dismiss